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John's TV LLC. ● Jetzt geöffnet

John's TV LLC.

★ 4,7
46 Bewertungen
Adresse
36 Fremont St, Taunton, MA 02780
Telefon
(508) ...
Standort
Werbung
Über diesen Kundendienst

John's TV LLC. ist ein etablierter und hochgeschätzter Kundendienst für Unterhaltungselektronik in Taunton, MA. Seit Jahrzehnten steht der Betrieb, der heute von John geführt wird, für Fachwissen und zuverlässigen Service in der Region. Kunden schätzen die tiefgreifende Erfahrung und den persönlichen, ehrlichen Umgang, der hier großgeschrieben wird.

Leistungen und Service

Das Leistungsspektrum von John's TV geht weit über die Reparatur moderner Fernseher hinaus. Das Team ist spezialisiert auf die Wartung und Instandsetzung von TV-Geräten aller Marken, DVD-Playern, Blu-Ray-Geräten und verschiedenster anderer Unterhaltungselektronik. Besonders bemerkenswert ist die Expertise im Umgang mit älterer und spezieller Technik, wie etwa kommerziellen CRT-Monitoren für Retro-Videospiele oder 8-mm-Playern. Der Service umfasst eine klare, transparente Beratung, eine präzise Fehlerdiagnose und hochwertige Reparaturen, die mit einem persönlichen Anschluss-Service abgerundet werden.

Kundenerfahrungen

Die positiven Kundenbewertungen heben besonders die Verlässlichkeit und das Engagement des Teams hervor. Kunden berichten, dass John und sein Manager den Reparaturprozess und den voraussichtlichen Zeitrahmen stets klar und verständlich im Voraus erklären. Sie loben die pünktlichen Rückrufe und den Service, dass man auch nach Abschluss der Arbeit kontaktiert wird, um sicherzustellen, dass alles einwandfrei funktioniert. Ein Kunde schilderte eindrücklich, wie John bei strömendem Regen den reparierten Monitor mit seiner eigenen Sweatshirt schützte und zum Auto trug – ein Zeichen für außergewöhnlichen Kundenservice. Diese Mischung aus Fachkompetenz, Verbindlichkeit und persönlicher Fürsorge führt zu einer hohen Weiterempfehlungsrate.

John's TV LLC. ist unter der Telefonnummer (508) 822-7887 zu den angegebenen Öffnungszeiten erreichbar, wobei donnerstags und freitags sogar bis 20:00 Uhr geöffnet ist. Eine vorherige Kontaktaufnahme zur Terminabsprache wird empfohlen. Der Betrieb befindet sich unter der Adresse 36 Fremont St in Taunton. Weitere Informationen sind auf der Webseite johnstvllc.com verfügbar.

Kundenbewertungen (37)
Dropped off in 8 mm player and I asked how long it would take they told me 6 weeks. I checked in after 2 months has not even looked at it yet. Checked after 4 months same thing. After 7 months, he got upset that I was checking on it again and it was very abrasive and said he would get to it when he can. I said you told me 6 weeks and it's been 7 months he said he was backed up with work since last year. I can't be sure he even knew how to fix 8mm. I picked up my machine and he did return my deposit. He knows there's not many people that fix things like this anymore and he has an attitude about it.
Dropped a commercial grade CRT monitor that I use for retro video games off to John that was completely dead. Said he was running a week behind. He called me in a few days and said he found a capacitor that failed on the power board. He also reflowed a few solder joints that he said looked like they got a little hot over the years. Showed me that it functioned before I left with it. It was raining when I picked it up. He was kind enough to cover the monitor with his own sweatshirt and carry it out to my car as it was raining heavily. He repairs much more than TVs, DVD players, Blu-Rays and various other electronics as well. I'll be using him in the future for other repairs and will refer him to anyone.
This is the second time we deal with John's TV for 2 different TV sets of different brands, and we had great service both times. John the owner and the manager always explained up front what the repair process is expected to be like, he knows what is he talking about, he committed to the time frame of doing the job, and he always called back timely if he promised to do so or when we left a message. He also calls later on after the job is done to follow up and make sure everything is running well. Highly recommend for you TV repairs.
Just when I thought customer service was dead I stumbled across John's TV. We used to use John a couple of decades ago when his dad ran the business. That's when it was cost-effective to fix the old style TVs. Recently I had a flat screen that I didn't know was worth fixing or not. I contacted John's TV and he gave me all of the options as opposed to repair or purchase of a new one. He also sells new ones. I decided to opt for the repair as it was a good quality TV. John came on time and picked up my TV. There is a $50 diagnostic charge and a $40 delivery fee. But actually, there really isn't a fee when you think about it because that $90 was applied to the repair! The service was always excellent when John's Dad ran the business and his son certainly is not a disappointment. Tremendous customer service. Not only did he pick up the TV he offered me a loaner which I did not need. Despite the horrendous winter weather he completed the repairs in five days and came and dropped the TV off and reinstalled it. I can't say enough about his wonderful demeanor and his tremendous service! John you are doing your dad proud!! I will never go anywhere else. When it comes time to purchase a new TV I will make sure it is with John's TV! He is the definition of service with a smile and a promise kept.
We used John's TV service several times. He repaired our Bose audio system when every other service said it couldn't be repaired. It was 10 years ago and it still works great. Now we had a problem with Samsung plasma TV. It just stopped working. Usually other repair shops don't deal with something like this. John came to the house, picked up the TV, gave us loner to watch while ours was being repaired and in several days, as was promised, he returned our TV - all repaired and working like brand new. He is very professional, knowledgeable, takes time to find a problem and fix it. I would highly recommend him and his service.

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